How to Manage Aggressive Behavior

I work in a Dementia Wing, and we get aggressive behaviour all the time, different things work on different residents obviously .Some residents will go for a walk away from everyone. Or ask them very quietly And slowly what’s upsetting them and if communication is not good, maybe suggest are they hungry ,thirsty, wanting to go to the toilet ,sometimes not always it’s sometimes the simple things .

To agree and support what ever is worrying them ,ask them if there is anything I can do to help, if a resident says Go Away ,do it don’t continue trying to talk, watch them from a distance and come back 10 mins later ,with a smile on your face and say good morning like it’s been the first time they have seen you. Knowing your resident is the key, Not every thing works but it’s trial and error.

Great article!

I'm not the greatest at managing aggressive behavior, but I now feel a little more confident after reading this article!

Amazing what love and kindness can achieve . I asked very verbally aggressive resident if he can be my friend because I really need one at the moment and gave him a hug ,he smiled at me and said yes ,he was always verbally abusing as soon as he seen me . It is working so far ...

Thank you so much for your feedback Camille, we really appreciate it! x

These are really helpful tips to manage aggressive behavior . I have shared these tips with my colleagues and we have been implementing them and we have seen positive results. I truly appreciate the addition information. Thanks Golden Cares for the great work you do.

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