I have a case of the Mean Girl syndrome. I want to/Need to turn this culture around and make more positive because we have hurt feelings for a couple of residents the have dementia. Even though someone has dementia they have feelings.
I believe your service is superb and more should access it. Keep up your great work. Many many thanks to the wonderful work you do and the manner in which you help people.
Is anyone else have helpful advice.
Thank you
https://www.goldencarers.com/search/#stq=Forgiveness+activity&stp=1
You can talk about how sometimes you hurt peoples feelings without realizing it