We have a welcome pack and the manager greets them with a small gift, after the RN has done her assessment i introduce myself and give them a monthly planner explaining what we do and where, hope this helps.
What a blessing to have found the Golden Carers website, our residents love the activities, particularly fond of visual and musical quizzes. Oh, what fun!! Thanks to all to those at Golden Carers and everyone who contributes to making this website an invaluable tool in ones' toolkit.